Policies and Waiver

Every family agrees to these Terms of Service, the Code of Conduct, the refund policy, and the waiver when they check out. Taking part in any CMA program, session, or event also means you agree to them. Questions: coachmoeathletics@gmail.com.

Last updated October 31, 2026.

Terms of Service

Who we are

These terms cover the training programs, camps, teams, drop-in sessions, events, and website run by Coach Moe Athletics LLC and the CMA Basketball Academy Foundation ("CMA," "we," "us").

Agreeing to these terms

By completing checkout, or by having your athlete attend any CMA session, game, or event, you agree to these Terms of Service, the Code of Conduct, the refund and cancellation policy, the participation waiver, and the privacy policy on this page. If you do not agree, do not enroll or attend.

Who can enroll

A parent or legal guardian who is at least 18 years old must enroll each athlete under 18. You agree to give us accurate information and to tell us about any medical condition, injury, or limitation our coaches should know about. You confirm your athlete is physically able to take part in athletic training.

Payments and billing

Monthly memberships renew automatically each month until you cancel under the refund and cancellation policy. By enrolling, you authorize CMA to charge your payment method for each billing period. If a payment fails, your athlete's participation may be paused until the balance is paid. We may change prices with at least 30 days' notice by email. You can update your card or check billing any time through the Manage billing link.

Schedules and locations

CMA trains in rented gyms. Session times and locations can change because of facility availability, weather, holidays, or other events outside our control. We will share changes by email, text, or social media as early as we can. Program cancellations are handled under the refund and cancellation policy.

Supervision, drop-off, and pickup

CMA staff supervise athletes only during scheduled session times. Parents and guardians are responsible for their athletes before a session starts and after it ends. Please drop off and pick up on time.

Communication

We will contact you by email, text, or phone about your athlete's programs, schedules, and billing. We may also send training tips and program news by email. You can unsubscribe from marketing emails at any time using the link in each email.

Removal from programs

CMA may suspend or remove an athlete or family from any program for violating the Code of Conduct, for unpaid balances, or for safety reasons. Fees are not refunded when an athlete is suspended or removed.

Our materials

Our guides, drills, videos, and other materials are for your family's personal use. Please do not copy, resell, or redistribute them without our written permission.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows the latest version. Continuing to take part in CMA programs after an update means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Nebraska.

Code of Conduct

CMA is a training program first. Our standards protect every athlete's chance to learn and get better. This code applies at every CMA session, game, camp, and event, and in CMA group chats and social media. Athletes and parents agree to it by enrolling or attending.

Athletes

  • Be on time and ready. Basketball shoes, a water bottle, and clothes you can move in.
  • Be coachable. When a coach is talking, the ball stops and eyes are up.
  • Give full effort. Every drill, every rep.
  • Respect everyone. Coaches, teammates, opponents, officials, and the facility staff.
  • No bullying or harassment. No fighting, threats, put-downs, or hateful language, in person or online.
  • Phones away during sessions unless a coach says otherwise.
  • Take care of the gym. Follow facility rules and clean up after yourself.
  • Speak up about injuries. Tell a coach right away if you are hurt or feel sick.

Parents and guardians

  • Let the coaches coach. Please cheer, but do not give instructions from the sideline during sessions or games.
  • Support every athlete, not only your own.
  • Respect officials, opponents, and other families.
  • Use the 24-hour rule. Wait 24 hours after a game or incident before raising a concern. Then email us or ask for a call. Never confront a coach in front of athletes.
  • Be on time for drop-off and pickup, and tell us ahead of time about absences.
  • Keep us informed about medical needs and changes to your contact information.
  • Keep it positive online. Do not post negative comments about CMA athletes, coaches, or families.

Zero tolerance

Physical violence, threats, harassment, or having alcohol, drugs, or weapons at any CMA activity leads to immediate removal and may lead to permanent dismissal from all programs.

What happens when the code is broken

  1. A verbal warning.
  2. The athlete sits out the rest of the session, or the parent is asked to leave the gym.
  3. A meeting with Coach Moe.
  4. Suspension or removal from CMA programs.

Serious violations may skip steps. Fees are not refunded when an athlete or family is suspended or removed for conduct.

Refund and cancellation policy

All fees are non-refundable. When you enroll, you are reserving coaching time, facility space, and staff resources for your athlete. Payment is for that reservation, not only for sessions attended. Missed sessions are forfeited without credit, makeup, or refund.

Cancellation requests

To cancel, submit a written request by email to coachmoeathletics@gmail.com at least 30 days before your next billing date. The subject line must read "Cancellation Request: [Athlete's Full Name]." Verbal requests to coaches or staff do not count as cancellation and will not stop scheduled payments.

Installment plans

All scheduled installments remain due regardless of attendance or withdrawal. Missed payments may result in suspension from the program and referral to collections.

The one exception

If Coach Moe Athletics cancels a program and cannot offer a replacement, enrolled families receive a prorated credit toward a future program. This is the only circumstance in which a credit is issued.

Season and year-round passes

Season passes and the year-round pass are paid in full up front and are non-refundable, including if your athlete leaves the team or the program. Passes are for the athlete named at checkout and cannot be transferred. If a documented injury, confirmed by a letter from a licensed medical provider, keeps your athlete out for a meaningful part of the season, CMA may extend the remaining value into a future season. That extension is at CMA's discretion and is never a cash refund.

The year-round pass renews automatically once a year at the rate you locked in. We will email you at least 30 days before renewal. To opt out, email coachmoeathletics@gmail.com before your renewal date or cancel through the Manage billing link.

Medical hardship

Requests based on a documented medical condition that prevents participation are reviewed case by case and require a letter from a licensed medical provider. Approved requests may receive a partial program credit, not a cash refund.

Chargebacks

Filing a dispute with your bank does not override this policy. Chargebacks will be contested using this policy and enrollment records. Families who file chargebacks in violation of this policy may be permanently suspended from all programs.

Consent and liability waiver

Parents or guardians accept this waiver by checking the agreement box at checkout, and by having their athlete take part in any CMA program, session, or event. Checking that box has the same effect as signing this waiver. In this waiver, "the Company" means Coach Moe Athletics LLC and the CMA Basketball Academy Foundation.

Consent

I hereby consent to have my minor child participate in the following activities offered by the Company: basketball training, the CMA Basketball Academy, small group training, speed and agility training, camps, clinics, tryouts, team practices, and games.

Assumption of risk

I acknowledge that there are risks involved in participating in these activities and hereby assume all risk of injury, harm, damage, or death to my minor in connection with his/her participation in these activities. I, for myself and my minor child, willingly assume the risks associated with participation and accept that there are also risks that may arise due to other participants. I agree that my minor child shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions as conditions for participation in any activity offered by the Company.

Release and indemnification

I agree to release, indemnify, defend, and hold the Company, its officers, directors, owners, affiliates, successors, assigns, and subsidiaries harmless from any loss, expense, liability, claim, or injury, including but not limited to attorney's fees, arising out of my minor child's participation in training classes and activities offered by the Company. Our release, indemnification, defense, and hold harmless obligations shall apply regardless of whether said accident, loss, liability, expense, claim, or injury is the result of negligence, recklessness, or otherwise, excluding only those incidents resulting directly from the Company's gross negligence or willful misconduct.

Property

We understand and agree we will be held financially responsible for all damages to property and/or equipment resulting from participation in the above, and we knowingly and voluntarily agree to assume such responsibility as a condition to the minor child's participation in the training classes referenced herein.

Acknowledgment

I acknowledge that I have read this waiver thoroughly and in its entirety and fully understand that it is a release of liability, and I hereby execute this agreement without coercion. By accepting this release, I am waiving any right I have to bring a legal action or claim of any kind against the Company, its officers, directors, owners, affiliates, successors, assigns, and subsidiaries as a result of participation in any program through the Company. I also acknowledge and agree to the refund and cancellation policy on this page.

Photos and video

I understand that entry into a Company training facility or activity and acceptance of this waiver constitutes consent for the Company to use any film, video, or likeness of participants for any purpose whatsoever, without payment to the participant.

Emergency medical care

In an emergency, if I cannot be reached, I authorize Company staff to seek medical care for my athlete. I am responsible for any resulting costs.

Severability

The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, which shall remain in full force and effect.

Privacy

We only collect information you give us when you enroll, donate, or contact us. We use it to run your athlete's training, process payments, and respond to you. We do not sell or rent your information.

Payments are processed by Stripe. Card details are entered on Stripe's secure checkout and are never stored by CMA.

You can ask to see, correct, or delete the information we have about you at any time by emailing coachmoeathletics@gmail.com or calling 402-249-9813.