Refund Policy

At Coach Moe Athletics, we strive to provide high-quality basketball training services to all our clients. However, we understand that circumstances may arise that require a refund. Please review our refund policy outlined below:

Refund Eligibility:
- Refunds are granted at the discretion of Coach Moe Athletics management.
- Refund requests must be made in writing and submitted at least 14 days prior to the scheduled training session or program start date.
Refund Process:
- To request a refund, clients must submit a written request via email to coachmoeathletics@gmail.com.
- The request must include the client's name, contact information, reason for the refund, and proof of purchase (if applicable).
- All refund requests will be reviewed by Coach Moe Athletics management within 7 business days of receipt.
Refund Approval:
- Refunds will only be approved for valid reasons, such as medical emergencies, relocation, or unforeseen circumstances beyond the client's control.
- If the refund request is approved, the refund will be processed using the original method of payment.
Refund Denial:
- Coach Moe Athletics reserves the right to deny refund requests that do not meet the eligibility criteria or are submitted outside the specified timeframe.
- Refunds will not be provided for no-shows or cancellations made less than 14 days before the scheduled training session or program start date.
Partial Refunds:
- In some cases, partial refunds may be granted based on the number of training sessions attended or services utilized by the client before the refund request.
Contact Information:
- For refund inquiries or assistance, please contact Coach Moe Athletics management via email at coachmoeathletics@gmail.com.

By engaging with Coach Moe Athletics' services, clients acknowledge and agree to abide by this refund policy. Coach Moe Athletics reserves the right to update or modify this policy at any time without prior notice. Please refer to our website or contact us directly for the most current refund policy information.

Thank you for choosing Coach Moe Athletics for your basketball training needs. We appreciate your understanding and cooperation regarding our refund policy.